Rob & Melissa Stephenson from Flea Market Flipper interview Kristin from A Rural Squirrel about selling on eBay for 25 years and her reseller journey.
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Reseller Hangout Podcast - Interview with Kristin From Rural Squirrel
Rob: What's up guys? On today's episode, we are honored and so excited to talk to Kristin with a Rural Squirrel. Don't say that three times, guys. That's a little hard, but Kristin, thanks for jumping on here and joining us. We're so excited to talk to you.
Kristin: I'm so grateful. I'm so excited to see you guys. This is super exciting.
Melissa: I'm so glad that you're here and we're excited to dive into your business. You've been doing this for a little while, right?
Kristin: Yeah. 25 years on eBay. Okay.
Melissa: That's awesome. So go ahead and let us know, how did you get started in this.
Kristin: I think it was sort of by accident. So my husband had an eBay because he wanted to buy some things and I had a yard sale and I thought, I can't put this Longaberger basket in a yard sale.
It won't get what I think it's worth back then. So I popped it up on eBay and then it sold right away and I started selling all kinds of other good stuff.
Melissa: Just all around your house?
Kristin: Mostly because, I mean, I mean, that's what we had and it wasn't. It, it wasn't, a flipping business. It was just, hey, this is better than yard sale.
Let's do it. So I've been doing it for a while.
Rob: Yeah, that's awesome. And you're one of the, like, I started the same time back when eBay started. So you're one of the, the people who has seen the growth of eBay, the changes and knows back in the day that you didn't just get a snap, a picture on your smartphone.
You didn't get to throw it in in a minute. You had to go through a long process to get a listing onto eBay. So you definitely can relate to that.
Kristin: Definitely we had to put, I mean, we didn't always put a picture on because a picture cost extra money and if I was, I had teenage girls at home, so if I was on dialup trying to put an, a listing up and somebody called one of my kids, it would shut me out.
And then I would have to start the listing all over. Cuz there was no draft. You had to start all over. Oh my gosh, that dial up, was I that like killed me.
Rob: There's probably people listening right now going, what the heck is dial up? What are you talking about? Yeah, that's so funny. That is really, really funny.
Kristin: We've have been listing longer than some of these people have been alive.
Rob: Absolutely.
Melissa: That is crazy though. That how. How many hurdles you had to jump through, yeah, just to get something listed. Whereas now it's literally like, you can do it if once you're efficient, you can do it very quickly in the palm of your hand.
Kristin: Yeah, yeah. Or just waiting for them to pay for it so that you could send it to them. And it was so slow waiting for the check or the money order to come so that you could send this back out.
Rob: You just sparked a memory in my mind because we're going down memory lane right now. I remember when I started eBay.
This was when you had to have the dial up. I would go and get these free. I don't know if they were discs or CDs at that time that you could get, like, I think it was five hours free of AOL and I used to do that.
Kristin: That's right.
Rob: That's how I usually get my internet because I didn't, I was a kid, so I didn't pay for the internet and I would go and use those free internet to be able to, to go on and list items on eBay.
Kristin: That's right.
Rob: I forgot all about that until we started talking and I'm like, oh, this is, this is insane.
Kristin: That was a painful memory that we had to block out. That's what that was.
Rob: Oh, that's crazy.
Melissa: You said I was not on eBay at that time, but you said you had to do HTML too, like all the code?
Rob: Yes. If you wanted do extra stuff.
Yeah. Like you had to, you had to figure out how to do. I still remember even my pictures that I put into it, I had to have a separate hosting site and it was called boom speed. Believe it or not. I remember that. I don't know if they're still around or not, but we had to upload our pictures into boom speed.
We had to use HTML to actually code the pictures into, he eBay listing. And then when it actually went live, the picture actually just showed up inside the description. So, I don't know if you ever did .That stuff either, but that's, that's kind of how I grew up doing it.
Kristin: So yeah, definitely is. And I think it's crazy cuz now we can put videos on. This is I know it's so great.
The evolution of it has been fun to see frustrating sometimes, but fun to see.
Melissa: Oh yeah, absolutely. Yeah. Are you using videos in your listing?
Kristin: I just put one on, I have a little dancing wiggly guy and I thought, you know what? I'm just gonna see if it helps. I've I've only done a couple of them. Have you guys?
Rob: Yeah, absolutely. It started recently. Yeah. Within the last couple months. So on our more expensive items, yeah, I'm trying to do videos and integrate 'em in, ours. I, and I don't know. I just doing 'em off my iPhone. I can only do. I think it's like 48 to 50 seconds is all they'll let me do, if I go higher than that, they say it's too big.
I'm sure it's cause it's how it's saved, but yeah, we have been integrating them into it and I have a, a huge, like an oven that I'll be listing today that's gonna go for like $8,000 or $9,000. Yeah, definitely. I'm gonna put a video of that thing working and I, nobody else on. People aren't utilizing videos yet.
So that is definitely one of the things that you can stick out with your listing. So we, we try to do it when we can, for sure.
Kristin: Yeah. A good idea, especially with those big ticket items.
Melissa: If you can show they're working, we're, you know, people are more comfortable to buy. Like they're, people are a lot more comfortable now to buy on the internet than they were back in the day.
Yeah. But still like when they're spending that much, it, it would.
Rob: But yeah. And you also remember before PayPal, you had to wait for a personal check. To come. I know until you got that personal check, then you had to deposit it into your account. Wait for it to clear before you actually shipped the item out.
So yeah, it's memory lane is crazy. Memory lane
is crazy.
Kristin: You, you know my language exactly. We've been through the same. We were in the foxhole together. I understand. That's right. That's great. Actually, I had people occasionally send me cash.
Rob: Really?
Kristin: Yes. Wow. They're just crazy. But you know, it was the wild west back then too.
Melissa: Yep. So they just mail you cash?
Rob: In an envelope.
Kristin: Yeah. Envelope. Yeah. Just like it was a birthday card or something.
Rob: That's crazy.
Melissa: Interesting. Wow.
The way business has transformed. So are you doing this now? Full-time part-time what are your?
Kristin: Yeah, so I recognize though that my full-time is you know, some people's part-time is way more than my full-time and I'm grateful for that, that, you know, I have the opportunity to do this, so, and it's, it's still not a bad gig.
I just, my husband's job requires that we moved a lot, so it was difficult for me to have like a career. And then about 10 years ago, I was like, oh my gosh, this could maybe be like a real thing.
Like I could maybe actually make a living doing this. Yeah. So, it kind of accidentally fell into my lap and I thought, you know, I, I'm gonna try a little harder at making this a real job. Yeah. So I've been doing it full time for about 10 years.
Melissa: Wow.
Rob: Cool. That's awesome. Yeah, for sure. Are you comfortable? Can you give us maybe like some hours that you're expecting to spend, a week when you're working and maybe how much you're making or an average month, if you're not comfortable, no big deal, but yeah,
we try to ask.
Kristin: Well, I spend a lot of time on it.
Rob: Okay.
Kristin: But that's because I like it. Yeah. So if I wa if this was my side gig, or even if it wasn't a money making deal, I, I would still do it because it's fun.
Rob: Yeah.
Kristin: So I like the sourcing part of it. I don't mind the listing part of it because I really love the chaching part of it. So it's all good. And it fluctuates over the years, some years I did.
You know, a whole bunch more than I do now. Yeah. It depends on whether or not I was like working at the school when the kids were in school or whether or not I had a full time volleyball gig. Yeah. Or I think it depends too, but in the last 10 years, I probably average about 30 to 40 a year. That's awesome.
Rob: That's awesome.
That is, that is really awesome.
Kristin: Sort of full time, part time.
Melissa: Yeah, no, that's a, yeah.
Rob: But I totally relate to you and I'm the same way. Like in one facet or another, I will flip for the rest of my life. It's just, it's something that's inside of us that it's like, this is so much fun. No matter what, even if I'm making millions and millions of dollars flipping items, I still will absolutely have fun flipping.
I mean, if it money is no issue, it doesn't matter. It's still one of those things that I just love. I love it.
Kristin: I love it. I grew up doing this though, too. So, I mean I remember going to my first auction when I was about five. So my mom and dad, my dad's always been a tinkerer and a flipper and he, you know, still does it even now.
And my aunt and everybody is super into it. So at a family reunion, everybody's like, you know, can we talk about something other than eBay? Please? .
Melissa: That's awesome. So are you mostly on eBay or do you sell on other platforms too? Cause now there's all these other platforms besides eBay that are here.
Kristin: Yeah. So, I have a Poshmark and I have about one sale a week on Poshmark, but I don't cross post very often and I don't have one of those VA share things. It's just me. Yeah. And then marketplace for some of the bigger things.
Melissa: Cool sounds. That's what we do too.
Rob: Yeah, absolutely.
Melissa: We throw a couple things. Like I was doing Poshmark a little bit for some clothes, but then we always come back to eBay. eBay just has been the best for us. Yeah.
Kristin: Ebay's the mother, you gotta go back.
Rob: Absolutely.
Melissa: One thing you said, which I really love too, is that, you know, in different parts and times of your life, like if you had, we were doing volleyball or you were doing, like you were involved here, you could scale back on your eBay.
Like that's the beauty of this business. Like you could work more and do more and make more, or you could scale it back and it can be something smaller on the side.
Kristin: Right. It's whatever you want it to be. And I think that is so nice about it because everybody does it completely differently. So I think it's nice that you have something that you just know is there to fall back on.
Rob: And it is it's freedom. That's what it boils down to be. If you're working for somebody, you don't have that freedom to be like, okay, guess what? I don't wanna work two hours this week. Cuz I'm gonna do go do stuff with my kids. You don't have that option. But when you're doing this yeah, the sky's the limit of what you're able to be.
The sky's the limit.
Exactly. That's really.
Kristin: I love it. Whenever Mr. Squirrel will say, Hey on Wednesday, can we go to Idaho? No problem. I'll just, you know, I'll put my on my store in vacation mode and it's, it's really flexible and I could be making sales while I'm treking the mountains. I love it.
Rob: That's amazing. It is.
Melissa: It's really cool. I bet if you lose reception while you're, then you come back and it's like cha-ching, cha-ching, you're like, ah, to not mad about it. Yep.
That's awesome. Do you have a certain, like, are you attracted to certain kinds of items that you like to sell?
Kristin: I mostly source at the bins these days. Okay. Okay. Because the cost of goods is so good.
So I will sell anything that I think I can make money on. I don't really niche down cuz I, I don't know what I'm gonna find at the bins. Right. And I've always been a, you know, whatever I can find kind of a seller. So it, it, but that's, it's always been that way. So I sell anything.
Melissa: You guys are so similar. Yeah. It's really funny.
Rob: We don't really have a niche that we do either. Exactly.
Melissa: And we've gotten to the higher, the bigger stuff, but still like, he's like, if it's gonna make me money, I'm gonna sell it.
Rob: Yep. One day I'm selling a prosthetic leg the next day I'm selling a bus wash. So it's like that's right.
What the heck? Exactly. Yeah, exactly. No rhyme or reason, whatever will make money. That's what we do. Yeah, for sure. That's cool.
Melissa: And when did you start, like sharing your journey with others? Like on social media, YouTube, how long has that been? Have you been doing that?
Kristin: I think, well, in October it'll be two years.
Melissa: Okay.
Kristin: Which to me sounds crazy. And I think that the reason that I did that. More to like for fun for me, because I, I just can't believe some of the things that I've picked up over the years and think, did I sell that? Do I still have that? Oh, remember that one time? I think it's, I think it's just been more of a, a diary for me and the opportunity to go meet other people, because I'm such an extrovert, which is hard whenever you work at home by yourself all day, every day . So I really do like being able to go out and meet other people. Finding what the, you know, knowing what they find. I feel like we're all as resellers all on the same team. So I wanna hear about your victories and about your exciting stories and absolutely great things that you've been doing.
I just wanna be a cheerleader for everybody.
Rob: That's awesome.
Melissa: I love it. That's awesome. Yeah. So what would you say one, or one or two things maybe have helped you stay on course or have success? I know you have a passion for this, so that probably is a huge piece of it. But what would you like to give to other people?
Like something that, yeah, to help them for sure.
Kristin: I think probably being consistent. I mean, even, even when you aren't doing it every single day, all day long, but over the course of time, I mean, 25 years, if you stay consistent with it, you're going to, you're gonna be successful at, at any of that kind of stuff, but also having a, a willingness to learn and adapt.
You know, change is something that is gonna happen. And you guys know if you've been around since eBay started. Things change a lot. Absolutely. And sometimes they're big. You gotta have PayPal now you don't have PayPal. You gotta do it this way. Now, you know, there's always changes. I think being willing to accept it and just change is so it's, it makes it so much easier to deal with everything. If you just get over it. Yeah. You know, just move on. It's gonna be fine. Just do what they say. It works out.
Rob: Hat it is a huge point. Even just recently when eBay updated their listing tool so you could put videos in. A lot of people are like, I don't like that listing tool. And it's like, get over and start because that's where they're going to, you don't really have an option.
Why don't you take it and embrace it, learn it quickly. And then you will like it just as much as the old one. So yeah, I totally get that. I relate. That's great, great information for sure.
Kristin: Yeah. As soon as they brought out that new listing tool, I was like, let's, let's move on with it. I thought it was nice.
I thought I too like it. I know. I like it.
Rob: Got so much feedback from people that are like, oh, it's horrible. I don't like the listing, and I'm like, dude, it's, it's made to make your life easier. That's the, that's the deal here. Just switch over, get used to it cuz they ain't going backwards. They're only going forwards.
Kristin: We're only moving forward. That's right.
Melissa: And if you can, like you said, if you can just expect like, okay, it's new now, there'll probably be some bugs at first. Yeah. Like just kind of roll with it and not be so upset that I think no.
Kristin: It's not gonna be that way forever guys. Yeah. If, if it's quirky and weird, that's just an opportunity for you to go walk around, outside or go bake a cake or so, I don't know, you know, just take a break for a second.
That's all it's telling you that you just need to take a minute for yourself. Yep. And come back to it later.
Rob: Absolutely, great advice.
Melissa: We've used a lot of different softwares for our business. Like, you know, that all the stuff for our coaching and everything, and like everything breaks at some point, like there is nothing , there's nothing that will just work a hundred percent of the time.
Rob: Absolutely.
Melissa: Our website's gone down. Yeah.
Kristin: It would be great if it did, but it doesn't so roll with it guys. Roll with it.
Rob: No, that's it roll with the punches. Yeah, that's it.
Melissa: So can you think of any, buys that you regret any bad buys?
Kristin: That good question. Oh, I can't. Can I name all of them? Do we have time? Yeah. I mean, I think every time I go to the bins, I pick up something that I think sure. I'll try it and I'll get, you know, $3.99 for it. I have stuff that doesn't sell. I have stuff that, but I don't have anything specific over the course of this amount of time. Right. That I've been like, oh my gosh, my business is gonna fail because I picked this one item up. I think you're just gonna have some that just aren't as good as others.
Rob: Yeah, for sure. You just have to realize that as well, too, so.
Melissa: That I love your attitude of just kind of laid back. Like it's just gonna go with the flow, go with the flow. It's gonna work out.
Kristin: It's hard to be cranky and, fussy when you're, when you try to be grateful. It's, it's almost impossible to be grateful and mad.
So I try to put my perspective in that direction every day.
Rob: For sure. That's good.
Melissa: Yeah. So where do you like coming from, from where you're at now? Like, do you just kind of wanna stay consistent and do what you're doing? Like you're enjoying it. Like, do you have different goals for your business? Or growth or maybe YouTube or what are you thinking?
Kristin: Yeah, I think that I'm having a lot of fun doing the YouTube thing and it does take up a lot of time, so it makes it so that it's more challenging to get some of the listing done. I like the consistency of where I'm at right now, because I would like to do more traveling. I would like to be able to go see more cool, fun things like you guys have gotten to do this last summer.
So I really want to stay where I'm at. I wanna do more with the YouTube and consistently do what I'm doing with eBay. I like it.
Rob: That's awesome. That's awesome.
Melissa: It's I think it really changes per like when you change your perspective to like, where I'm at is really I'm content. I think that's the word, like content with where I'm at, because yes, we always wanna be striving to be growth, but if you're not content, then you're just like always chasing after that next thing.
Rob: And a key is what you said about grateful being thankful for where you're at and appreciating where you're at cause I mean, even like us, even like a lot of people, there's a lot of people who don't have and are not where we're at. And you just think about man for us, we bring it back to God.
I mean, we thank God where we're at and that he's given us what he's given us. So it's one of those things that, yeah, if you're appreciative where you're at it's just so awesome. It's really, really cool to be to that level and have the mindset of that versus not enjoying where you're at in the moment and looking forward and trying to get to that next level and trying to get to that next thing.
So I think that's awesome.
Kristin: But I think too, at the, at the point I'm at, in my life, I mean, I've got, I've got grand babies. Wow. So I feel like. Eventually, we're gonna try to like wind things down. Maybe Mr. Squirrel will get to retire. And the plan is to be able to thrift and, and travel the country and still be able to enjoy what we can do.
So I don't think I would call it scaling down. I think it's just adapting and adjusting to, to other goals that we have in our life. And this is such a flexible, occupation. If you wanna call it an occupation because it's more, it's so fun. So it's not like I'm, you know, sitting in a cubicle somewhere. I get to go wherever I want whenever I want.
And I want to be able to do that more so.
Rob: Very well said. I agree a hundred percent.
Melissa: Yeah. We talked to several people who are like, before retirement, like they're like, okay, I wanna get my business, you know, a little bit steady so that when we retire, like I, we can do this when we want and kind of, you know, yeah.
It's fun. Like we've had some couples that do it together and yeah, like that's. It's just fun. Like you get to go to the thrift store together. We enjoy, we go lunch. So let's stop in the thrift store on the way back or something. That's so great.
Kristin: Mr. Squirrel's just gonna drive. That's all.
Melissa: I will say it took me a little while to come to the other side, so it's not in my blood as much as it is his.
Rob: Well, we have a unique relationship, so I'm the flipper. I don't know anything on social media. I'm not very good at Facebook. Other than buying, I can buy a marketplace like there nobody's business . Yeah. But when it comes to commenting to people and doing all that kind of stuff, that's where Melissa takes off and she does everything on the back end, even podcasts and this kind of stuff.
Kristin: That's great.
Rob: So we're yeah, we compliment each other very well in that aspect.
Kristin: That is so nice.
Melissa: I'm more of I like this stuff. Okay. I can check this off. We can do this. And yeah, I don't know. But the, yeah, I, I do love finding the, like when you find something, oh, there is something like, oh, there's this treasure just sitting here and somebody needs it.
Somebody needs it. So let me get it to them who needs it and wants it.
Rob: I went and bought a pedal car yesterday. So I'm a sucker for some cool stuff. And my contact sent me a picture of a pedal car. So I go there for the pedal car. He upsells me. I am coming back with three items versus the pedal car. And then I got the pedal car and we were talking about bust and I got a home and it's not really worth anything.
But the cool thing is the other two items he gave me are worth yeah $400.. So, and I spent a hundred dollars for everything. So it's kind of cool. Yeah. It, yeah, just crazy, crazy stuff.
Kristin: Occasionally I can get Mr. Squirrel to be like, he brought home a sled one day. He's like, hey, what do you think of this?
Should we buy it? And I was like, oh, it's $35. And for me, that's a lot when I pay $1.50 for everything that I get at the bin. So he's like, what do you think of that sled? I said, I, well, we'll try it. It sold for like $300+.
Rob: Nice.
Kristin: What?
Melissa: He's got a good eye.
Kristin: He's got a little bit of a bug for it, but that's awesome.
You know, he, he just wants me to be able to make it so that we've got, you know, something to fall back on something that we can rely on for whenever he didn't wanna work anymore. And I don't blame him. He's worked a long time.
Yeah, that's awesome.
Melissa: I actually, that reminded me of, when I was on maternity leave, I didn't get, I was a personal trainer and didn't get paid maternity leave.
So I took like six weeks off and I was like, okay, I know we have the newborn, but I'm gonna help you like, I'll get your listings done. You go find some more stuff and I'll do the backend stuff so that we can make more money.
Yeah. Yeah. Getting through our six weeks that we had. Yeah, that's right. Yeah. And that's kind of how we really started working for together for sure.
Yeah. So people can find you on YouTube and Instagram, is that the best places to find you?
Kristin: Yeah, probably. Yeah.
Melissa: What kind of things are you sharing on your YouTube? I'm just curious like that you want to help people with, or yeah sharing your journey.
Kristin: I go to lots of different bins locations. And so 've been to 30 different bins locations.
Wow. So I kinda talk about that and, or travel over there. And then I like to do a bins challenge. So if I can find somebody in the area, then I do a challenge with them. And then I do Sunday what sold videos and do like a shipping video. Okay. That's cool. That's what I've got going on right now. And then, I really love getting on chat shows and, and checking out everybody else.
So I, again, just wanna be a cheerleader and a supporter for everybody else too.
Melissa: Oh, I love it. That's awesome. What is it? How does a bins challenge work? I'm curious.
Kristin: Well, usually we go to a bins, and then you can, we've got one hour to find one item. And at the end of one hour, we run the comps and see who has the most potential for profit based on that one item.
Rob: That's cool.
Melissa: That's fun.
Kristin: It's been kind of fun. So.
Melissa: Do you find somebody locally like that you're near or?
Kristin: Usually okay. If I know I'm gonna be somewhere, then I say, hey, you know, I know. Like I went and met with Rachel Strickland. Yes. She was in St.. Louis area. So I was gonna be in the area. I said, come on over.
And we did one and then, I've done several in Denver, too. Cuz I'm here, you know? Right, right. And then that's our Las Vegas and did one. It was super fun.
Rob: That's awesome.
Melissa: That is cool. You know, I don't think we've actually ever been to the bins. Have we?
Rob: Not that I know of.
Melissa: Yeah. No.
Kristin: What?
Melissa: Yeah. I know you hear it everywhere.
It's everywhere, but I don't think, I mean, I know I haven't, I don't know if you have.
Rob: I thought when you said the bin, I mean, I'm even that much in the there's bin. I know, but I thought you were talking about clothes. Like you're buying from, oh.
Melissa: There's clothes there.
Rob: Are there?
Kristin: Yeah, there's clothes there.
You gotta dig through it. But, there's everything there.
Melissa: Yeah. I mean, I thought it was mostly clothes. I didn't know. It was a lot of other stuff too.
Oh yeah, sure. I mean, you could be digging through and find a plunger and, you know, shoes and a new stove and you never know what you're going to find.
Rob: That's cool.
Kristin: Yeah. It's super crazy.
Melissa: What is the most unique item you found in the bins?
Kristin: Oh, my gosh, so many different things. I found, blow molds and Vuitton and, Gucci and, and I found a Pendleton blanket one time that it was in such great shape and I thought I'm not sure if this is legit, cuz I'd never seen this pattern before turns out it was like a specialty pattern that only they just like did a limited run and it came with a skateboard or something. and I almost threw it back, but I sold it for $485.
Rob: Wow. Nice.
Kristin: And I almost threw it back.
Melissa: Good thing you didn't you went with your gut.
Kristin: I know. Weird. Right? Super they're just crazy stuff every time you go.
Rob: That's cool.
So people have just, but it is crazy. I think my nieces have gone to the, yeah, they have. Yeah.
And they said it was like crazy, crazy, insane with lots and lots of people. That's how it's correct sometimes. Okay.
Kristin: Sometimes, but I mean, it just feels like they rotate the bins. Sometimes it feels like black Friday, every 30 minutes. But I like black Friday. Yeah. I like that excitement of the new stuff.
Yeah. Like you're digging for gold, so it's just, I don't mind. And I don't think it gets crazy. Terribly crazy. Yeah. And if you don't wanna be in the crazy, you just stand to the side until the piranhas are over and then you can move in.
Melissa: Right.
Rob: My problem is I like, like, even at the flea market, I mean, I'd be grabbing stuff left and right. And have my arms full until I could go and check what the value is on everything. And then I'd go start putting stuff back. It wasn't worth money.
Kristin: Yep, exactly. That's what I do. Exactly. That's cool.
Melissa: No, that is fun. Yeah. We, we need to go just to go. Maybe we'll come. Next time we come through Colorado. We'll come do a bins challenge.
Kristin: Yeah. Would you? That would be so great. That'd be fun.
Rob: That would be cool.
Melissa: Yeah. We'd love to, that'd be fun. That'd be a fun experience. So yeah.
Kristin: You do need to check it out. I think there's several in your area.
Rob: Oh yeah. Yeah. There in Orlando. Yeah. I'm sure. Tampa area. I mean, my nieces I'm sure went to one that was yeah in Southwest Orlando. Yeah. That they talked about.
Kristin: I've been to three in Florida. and I have videos about those.
Melissa: That's awesome. We'll have to go check 'em out for sure. So we can definitely check out her YouTube channel and Instagram. We'll put the links in the show notes below.
Rob: Yep.
Melissa: So yeah.
Rob: Kristin, thank you so much for doing this.
This was so much fun.
Kristin: Oh my gosh. This was so great. Thank you so much. I really appreciate it.
Rob: Absolutely. You have a wonderful day and we'll talk to you soon.